PROFESSIONAL CALL RECORDERS

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TRX Krzysztof Kryński
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04-041 Warszawa
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phone +48 22 871 33 33
fax +48 22 871 57 30

VATIN: PL 524-100-94-13
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POLAND
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Home » CTI integrations » OpenScape Xpert Trading

CTI INTEGRATION

OpenScape Xpert TRADING

CTI integration TRX recorders with OpenScape Xpert Trading dispatching system allow for recording calls on Trading Turrets (TT) working under Unify OpenScape 4000 (formely HiPath 4000) or OpenScape Voice (formely HiPath 8000) systems.
The key elements of OpenScape Xpert Trading system are:

TRX recorder receives both audio stream and call-related signaling messages, so it obtains complete information about the calls setup processes, calling and called party numbers, as well as additional information about recorded Trading Turrets such as:

ConfigName - name of the configuration loaded for console
DeviceNumber - console number in the trading system

IP BASED ACTIVE RECORDING

In IP integratioin both voice and signalization data are transmitted over an IP network. This implementation does not require any additional hardware components.
The solution developed by TRX allow for recording call from trading turrets with one or a few recorders simultaneously (Multi Streaming functionality). In the secong case, each recorder receives signaling messages intended for oneself from a separate Master Tradeboard.

Unify OpenScape Xpert Trading call recording - IP

In order to receive signaling information a network connection (TCP / IP) between KSRC recorder and console Master Tradeboard should be collated.
The audio stream for recorded station is obtained as UDP packets.


TDM BASED ACTIVE RECORDING

The integration requires equipping OpenScape 4000 (HiPath 4000) with additional trunk boards TRIMY (PCM 30/32). The TRIMY board should be connected to the recorder PRI interface (PRI2, 30BPD or 30BPDH) in low impedance (terminal) mode.
The audio stream associated with calls carried on recorded trading turrets is directed by the Unify TRIMY board, and then sent to the TRX recorder.

Unify OpenScape Xpert Trading call recording - TDM

In order to receive signaling information a network connection (TCP / IP) between KSRC recorder and console Master Tradeboard should be collated.
The audio stream for recorded station is obtained as TDM frames.



WHO TRUSTED US?

Atlantic WSPR Płock UM Bydgoszcz KWP w Radomiu UNIFY PSP Bialystok MS Centrum Ratownictwa Gliwice Grupa LOTOS S.A PLK Poznań KWP w Lublinie