PROFESSIONAL CALL RECORDERS

language

PL | EN
TRX Krzysztof Kryński
ul. Międzyborska 48
04-041 Warszawa
POLAND
phone +48 22 871 33 33
fax +48 22 871 57 30

VATIN: PL 524-100-94-13
REGON: 014497521

Service
ul. Miedzyborska 48
04-041 Warszawa
POLAND
phone +48 22 870 63 23

Home » CTI integrations » OpenScape Business

CTI INTEGRATION

Unify OpenScape Business

In Unify OpenScape Business integration every recorded line (analogue, system, ISDN BRA / PRA) is connected to TRX call recorder interface board using dedicated wiring tabs.
The main difference in comparing to traditional recording is, that any call related information is obtained not directly from the recorded lines, but it is collected from the PBX via the CSTA standard. TRX recorder, based on both information received from CSTA and current configuration of the recorder determines if a particular call shall be recorded or not.

Unify OpenScape Business call recording

In case of passive mode of integration, recorder channel count must be equal to the number of phone lines that are to be recorded.

WHO TRUSTED US?

Atlantic WSPR Płock UM Bydgoszcz KWP w Radomiu UNIFY PSP Bialystok MS Centrum Ratownictwa Gliwice Grupa LOTOS S.A PLK Poznań KWP w Lublinie